LEGAL REFERENCE

Privacy Policy jo aap samajh saken

Aap ka account data aur payment records suraksha hamari avval fariyaz hain. Yahan dekhiye ke hum aap ki maloomat ko kaisa handle karte hain, kis tarah encrypted store...

Encryption aur data securityLocal payment recordsAccount access controls
onexch Privacy Policy jo aap samajh saken

Data collection aur account protection

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KE LIYE CONTACT KARO

Hamse apne data ke bare mein poochiye

Agar aap ke privacy se judi koi sawal ho, ya aap apne account data dekhan chahte ho, ya kahin maloomat delete karwani...

Email Support Privacy queries ke liye [email protected] par likho. Hum...
Live Chat Account portal mein live chat kholo aur privacy...
Support Form Hamari website par privacy-related form bhro. Aap ka...
MALOOMAT SURAKSHA KE USOOL

Kyun aap ka data mehfooz hai hamara paas

Hum encryption, access logs, aur regular security checks use karte hain taake aap ke account aur payment info safe rahe. Har login ke time two-factor verification option hai. Hum payments ko third-party...

End-to-End Encryption

Aap ka browser aur hamara server ke beech sab data encrypted chalta hai. SSL certificates ensure karte hain ke intercept nahi ho sakta koi bhi message.

Payment Gateway Security

JazzCash, Easypaisa, SadaPay aur Raast transactions hamara server se direct link karte hain secure protocol mein. Card numbers ya sensitive data hamara paas store nahi hota.

Login Session Control

Aap ke session timeout hota hai inactivity ke baad. Multiple device logins detect hoti hain. Suspicious activity par notification aata hai aap ko.

Account Data Access

Aap request kar sakte ho apne data ki full copy. Hum 30 dino mein export kar dete hain readable format mein. Aap ko dekna hai ke konsi maloomat hamara paas hai.

Withdrawal Verification

Jab aap paise nikalna chahte ho, hum aap ka identity confirm karte hain phone number ya email se. Payment destination address bhee verify hota hai har baar.

Legal Compliance Checks

Hum local regulations ko follow karte hain jahan aap khel rahe ho. Restricted ilaqon mein access nahi dete. Aap ke account restrictions automatically apply hoti hain location ke hisaab se.

Privacy practices jo standard hain aur transparent hain

Data RetentionAap ke account active rehne tak sab data mehfooz rehta hai. Inactive account 2 saal baad purge ho sakte hain. Withdrawal records 7 saal rakhte hain legal obligation se.
Third-Party SharingAap ka personal data third parties ko nahi dete bina izazat ke. Payments srf payment processor ko jayega. Law enforcement requests ke liye legal channel follow karte hain.
Cookie UsageHamari site functional cookies use karta hai aap ke session ke liye. Analytics cookies optional hain. Aap browser settings se disable kar sakte ho kisi bhi waqt.
Cross-Border Data FlowJahan supported regions hain wahan aap ka data local servers mein rehta hai. International transfers ke liye encryption standard enforce karte hain.
Account Deletion RightsAap apne account delete kar sakte ho anytime. Pending withdrawals pehle process hon ge. Aap ka gaming history 90 dino baad wipe ho jayega permanently.
Policy UpdatesAgar privacy policy badlay, hum 30 dino pehle notice dete hain email se. Significant changes par explicit consent maangta hai. Aap old policy dekh sakte ho archive mein.
Dispute ResolutionPrivacy complaint ka process email se shuru hota hai. Hum 14 din mein response dete hain. Agar satisfied nahi ho, local consumer protection channel available hai.
AAPKE HISAAB SE FEATURES

Privacy controls jo aapko available hain

Aap apne account settings mein communication preferences set kar sakte ho. Marketing emails ko opt-out kar sakte ho. Transaction history download kar sakte ho anytime encrypted format mein...

Communication Preferences Email, SMS ya push notifications ko customize kar sakte ho...
Transaction History Export Sab deposits, withdrawals aur gaming history ko download kar sakte...
Device Management Active devices dekh sakte ho aur kisi bhi device se...
Withdrawal Address Whitelist Pehle withdrawal ke baad verified addresses ko whitelist kar sakte...
Two-Factor Authentication OTP enable kar sakte ho har login par ya sensitive...
Login Activity Log Aap ke sab logins ki record dekh sakte ho –...

Privacy policy ke aam sawal aur jawab

Haan, aap ka phone number encrypted format mein store hota hai. JazzCash, Easypaisa, SadaPay ya Raast se verification ke liye use hota hai. Marketing calls ke liye use nahi hota bina aap ki permission ke. Aap anytime change kar sakte ho ya opt-out kar sakte ho.

Hum immediately aap ko alert karte hain unusual activity par. Account freeze kar dete hain pending verification tak. Recovery process email se start hota hai. Aap ko identity proof dena padta hai. Unauthorized transactions ko investigate karte hain aur refund karte hain proof ke sath.

Withdrawal records hum 7 saal rakhte hain tax aur legal compliance ke liye. Gaming history active account tak available rehti hai. Aap account delete karne ke baad 90 din mein sab data purge ho jata hai. Download kar sakte ho anytime apne liye backup banane ke liye.

Proper legal order ya warrant ke baad haan. Hum cooperate karte hain local authorities ke sath jahan qanoon ijazat deta hai. Aap ko notification dete hain jab data requested hota hai except agar law explicitly mana karta hai notification dene se.

Pending withdrawals pehle complete hone chahiye. Phir account settings se permanent deletion request kar sakte ho. 30 din ka waiting period hota hai aap ko soch soche ke liye. Period ke baad sab data permanently wipe ho jata hai. Personal records sirf legal requirement tak reh jate hain.

Payment transactions hamara server mein encrypted log rahte hain. Original payment data aap ke bank ya payment provider ke paas rehta hai. Hum sirf transaction ID, amount, date aur status rakha te hain. Aap apne payment provider se direct apni history dekh sakte ho bhi.

Email [email protected] par likho details ke sath. Complaint register hoti hai aur investigation shuru hoti hai. 14 din mein hum response dete hain. Agar satisfied nahi ho, local consumer authority ya data protection agency ko complaint de sakte ho supported regions mein.